I am responding to this survey as a:

18 - Parent

16 - Guardian

2 - Adult Sibling

1 – Individual Enrolled

3 - Other

1. Do you feel ATC has successfully achieved its stated mission?

30 - Strongly Agree

23 - Agree

0 - No Opinion

0 - Disagree

0 - Strongly Disagree

2. The physical facilities that serve my son/daughter/ward are adequate for the operation of the educational, residential, work training, and supported employment programs.

24 - Strongly Agree

28 - Agree

2 - No Opinion

0 - Disagree

0 - Strongly Disagree

3. There is adequate coordination of services among the various professionals involved in service planning for my son/daughter/ward.

30 - Strongly Agree

20 - Agree

0 - No Opinion

2 - Disagree

0 - Strongly Disagree

4. There are open channels of communication between the ATC staff and the families/guardians of the individuals served.

31 - Strongly Agree

18 - Agree

2 - No Opinion

2 - Disagree

0 - Strongly Disagree

5. The staff is polite and available when I have questions.

33 - Strongly Agree

20 - Agree

0 - No Opinion

0 - Disagree

0 - Strongly Disagree

6. There is adequate staff to meet the needs of my son/daughter/ward.

34 - Strongly Agree

18- Agree

0 - No Opinion

1 - Disagree

0 - Strongly Disagree

7.  Staff demonstrates adequate skills to perform their assigned job duties for my son/daughter/ward.

23 - Strongly Agree

28 - Agree

0 - No Opinion

1 - Disagree

0 - Strongly Disagree

8. The Medical Policy & Procedures of ATC are adequate.

23 - Strongly Agree

19 - Agree

2 - No Opinion

2 - Disagree

0 - Strongly Disagree

9. ATC vehicles are adequate to meet the needs of my son/daughter/ward.

27 - Strongly Agree

25 - Agree

1 - No Opinion

0 - Disagree

0 - Strongly Disagree

10.  My participation is adequate in the individualized planning process for services for my son/daughter/ward.

22- Strongly Agree

24 - Agree

4 - No Opinion

3 - Disagree

0 - Strongly Disagree

11.  The individual education/training plans (IEP, IHP, ITP) meet the needs of my son/daughter/ward.

29 - Strongly Agree

26 - Agree

3 - No Opinion

1 - Disagree

0 - Strongly Disagree

12.   The service delivery system of ATC meets the needs of my son/daughter/ward.

28 - Strongly Agree

27 - Agree

1 - No Opinion

1 - Disagree

1 - Strongly Disagree

13. This survey adequately covers the many programs ATC provides.

28 - Strongly Agree

23 - Agree

4 - No Opinion

0 - Disagree

0 - Strongly Disagree

14. My phone calls are returned within a reasonable amount of time.

23 – Strongly Agree

11 – Agree

0 – No Opinion

0 – Disagree

0 – Strongly Disagree

15. I feel free to contact my son’s/daughter’s/ward’s case manager to voice concerns or to ask questions.

24 – Strongly Agree

10 – Agree

0 – No Opinion

0 – Disagree

1 – Strongly Disagree

16. My questions and concerns about my son/daughter/ward are answered honestly and to my satisfaction.

20 – Strongly Agree

14 –Agree

0 – No Opinion

0 – Disagree

0 – Strongly Disagree

17. I feel my son/daughter/ward is involved in community activities.

14 – Strongly Agree

11 – Agree

4 – No Opinion

2 – Disagree

0 – Strongly Disagree

18. This survey adequately covers the many programs ATC provides.

15 – Strongly Agree

17 – Agree

1 – No Opinion

0 – Disagree

0 – Strongly Disagree